OPS ECOMMERCE FULFILLMENT | 35+ YEARS IN LOGISTICS | 1 POINT OF CONTACT
Your Orders. Our Network. Every Box Delivered.
OPS Ecommerce Fulfillment is the premier 4PL partner for brands that would rather grow than manage vendors. We handle warehousing, pick and pack, shipping and returns through qualified partners in South Florida, the West Coast and the Northeast, with one team accountable for every order.
ONE PARTNER. ONE CONTACT. EVERY ORDER OUT THE DOOR.
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+
YEARS MANAGING SUPPLY CHAINS
Across the US and Latin America
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US FULFILLMENT REGIONS
South Florida · West Coast · Northeast
Nationwide
QUALIFIED PARTNER NETWORK
Warehouses, carriers and brokers
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ACCOUNTABLE POINT OF CONTACT
From quote to every delivery
THE OPS DIFFERENCE
Most fulfillment starts at the warehouse door. Yours starts at the factory.
Most 3PLs take over when your inventory reaches their dock. The container, the port, the customs paperwork and the truck to the warehouse stay your problem.
OPS has spent more than 35 years managing exactly those handoffs. We run the full journey, from supplier pickup to your customer’s doorstep, with freight forwarding, customs brokerage and transportation coordinated through licensed partners.
Inbound to outbound. One managed operation.
Factory
Supplier Pickup
Ocean & Air
Forwarding partners
Port & Customs
Licensed broker partners
Warehouse
Receive, store, pack
Customer
Delivered, returns handled
Left to you by a typical 3PL
Typical 3PL
OPS MANAGES EVERY STEP THROUGH QUALIFIED PARTNERS
ECOMMERCE FULFILLMENT SERVICES
Everything between your supplier and your customer, managed by one team.
WAREHOUSING & INVENTORY
Stock received, verified and ready to sell.
Inbound receiving, put away and cycle counts across South Florida, West Coast and Northeast facilities, with bonded storage and special handling when your products need it.
Pallet
Shelf
Bin
Bonded
Special Handling
Cycle Counts
ORDER FULFILLMENT
Picked, packed and shipped with precision.
Orders flow from your store to our partner warehouses, then out with the best fit carrier for each destination, balancing delivery speed against shipping cost.
Pick & Pack
Kits & Bundles
Branded Packaging
Inserts
Daily Order Cutoffs
OMNICHANNEL, B2C & B2B
One inventory pool for every channel.
DTC orders, marketplace orders, Amazon FBA prep and wholesale or retail replenishment, all drawn from the same stock and managed by one team.
Shopify
WooCommerce
Amazon
Walmart
TikTok Shop
Wholesale & Retail
RETURNS MANAGEMENT
Returns processed, value recovered.
Every return is received, inspected and graded, restocked when sellable and flagged when not, so your inventory stays accurate and your margin stays protected.
Receive
Inspect
Restock
Refurbish
Dispose
INBOUND FREIGHT & CUSTOMS · COORDINATED BY OPS
From your supplier to our dock.
Ocean FCL and LCL, air and truck freight, drayage and customs clearance, coordinated through licensed forwarding and brokerage partners so imports land directly in fulfillment.
Ocean FCL & LCL
Air
Drayage
Customs Coordination
Transload
THE OPS MODEL
A 3PL runs a warehouse. OPS runs the whole operation.
As a 4PL, we manage the customer relationship, pricing, vendor coordination and the overall logistics solution. Our qualified partners execute it, and we answer for the result.
01 · RELATIONSHIP
A named contact who owns your account.
No ticket queues and no finger pointing between vendors.
02 · PRICING
One itemized quote across every service.
Storage, fulfillment, shipping and freight, consolidated.
03 · VENDORS
Every partner selected, coordinated and held to standard.
Warehouses, carriers, forwarders and customs brokers.
04 · SOLUTION
Designed around how you sell, and how you grow.
Adjusted as your volume, SKUs and markets change.
WHERE WE FULFILL
Three US regions. One network that reaches every state.
Inventory placed closer to your customers ships faster and costs less. Our freight lanes keep every region stocked.
01
South FloridaGateway to Latin America and the Caribbean. Warehousing, fulfillment and bonded storage.
02
West CoastBuilt for Pacific lanes from Asia, with fast reach across the western states.
03
NortheastClosest to the densest customer base in the country. Special handling available.
Backed by a nationwide partner network of carriers and warehouses.
HOW IT WORKS
From quote to first shipment in four steps.
01
Connect.
We connect to your store, or receive orders by file or API, depending on your platform.
02
Stock.
Ship us your inventory, or we coordinate the freight from your supplier to the right region.
03
Sell.
Every order is picked, packed and shipped for you, with returns handled the same way.
04
Grow.
Your OPS contact reports on inventory, orders and returns, and adjusts the plan as you scale.
BUILT FOR GROWING BRANDS
From your first 100 orders to your first 10,000.
B2C and B2B brands at every stage: DTC startups, Amazon and marketplace sellers, wholesalers, subscription boxes and preorder launches, plus importers sourcing from Latin America and Asia.
Apparel
Beauty & Cosmetics
Electronics
Health & Supplements
Home Goods
Food & Beverage
NO STORE YET? START HERE
We build your store for $750. Then OPS ships every order.
New brands need somewhere to sell before they need somewhere to ship from. Through our technology partner AxisBlu Intelligence, OPS clients launch a professional, conversion ready store or landing page in 24 to 48 hours, on the platform that fits the business.
$750one time · delivered in 24 to 48 hours
- Custom store or landing page, plus a contact page
- Lead capture and signup forms built in
- Professional copy written for you
- Complimentary 1 year domain and 3 months hosting for new sites
- Upgrade to a full store later with up to $750 credited back
Delivered by AxisBlu Intelligence. Terms and package details provided with your offer.
WHY A 4PL
We're not another warehouse. That's the point.
| TYPICAL 3PL | OPS 4PL | |
|---|---|---|
| Inbound freight and customs | Left to you | Coordinated for you |
| Warehouse location | Wherever their building is | The region that fits your customers |
| Carrier choice | Whoever they have a contract with | Best fit for each order |
| Who you talk to | A ticket queue | One named contact |
| When something goes wrong | Excuses | Ownership of the next move |
NO WAREHOUSE TO FILL.
NO FLEET TO PROTECT.
OPS owns no buildings and no trucks, so our advice is never shaped by empty space or idle equipment. We compare qualified partners on cost, speed and service for your products, recommend the best fit and hold them to it. If a better option appears as you grow, we move you to it.
WHERE WE FULFILL
Clear visibility today. A dedicated control tower on the way.
Technology supports the operation. More than 35 years of logistics experience still leads it.
AVAILABLE NOW
Partner supported visibility
Delivered today through our fulfillment partners' systems and your OPS contact.
- Inventory and order status from partner warehouse systems
- Tracking numbers on every shipped order
- Inbound freight and customs updates from your OPS contact
- Scheduled inventory, order and returns reporting
With AxisBlu Intelligence
AB4PL Control Tower
Technology supports the operation. More than 35 years of logistics experience still leads it.
One dashboard
Freight, stock, orders and returns in a single view
Exception alerts
Delays and low stock flagged before they cost you
Performance analytics
By channel, region and carrier
Early access
Brands that start with OPS now are first in line
Planned features. Final scope and timing may change.
What is a 4PL, and how is OPS different from a 3PL?
A 3PL operates a warehouse. A 4PL manages your entire logistics operation: it selects and coordinates the warehouses, carriers, forwarders and customs brokers, consolidates the pricing and stays accountable for the result. OPS is that single point of management.
How long has OPS been in logistics?
More than 35 years. The team that manages complex, multimodal supply chains across the US and Latin America now brings the same discipline to your ecommerce fulfillment.
Where are your warehouses?
South Florida, West Coast and Northeast, backed by a nationwide partner network. We recommend the region, or combination of regions, that best serves your customers.
Which platforms do you work with?
Shopify, WooCommerce, Amazon, Walmart, TikTok Shop and other major platforms. Tell us where you sell and we confirm the right connection during onboarding.
How fast do orders ship?
Ship times depend on your warehouse region and its daily order cutoff. We confirm both in your quote, before you commit.
Can you handle my imports?
Yes. Ocean, air and truck freight, drayage and customs clearance are coordinated through our licensed partners and delivered straight into fulfillment. We have strong connections in Colombia, Peru and Brazil.
Do you offer bonded storage or special handling?
Yes. Tell us what you need in the quote form and we match your products with the right facility.
I don't have a store yet. Can you help?
Yes. Our $750 Launch Offer, delivered by AxisBlu Intelligence, gets you a professional store or landing page on WordPress, Shopify or custom code in 24 to 48 hours. Mention it in your quote request and we will coordinate both.
How is pricing calculated?
Receiving, storage, pick and pack, shipping and any freight, based on your SKUs, order volume, package size and weight. Pricing and terms are set per account and agreed upfront in one itemized quote.
35+ YEARS BEHIND EVERY QUOTE
Your Orders. Handled.
Tell us what you sell, where you sell it and how much you ship. You get a clear, itemized quote, typically within one business day.
Prefer to talk? expedite@ops-nyc.com
